The Wallpaper Company | Price Match Guarantee

price match guarantee

What qualifies?

Your product may be eligible for price matching if it is:  

Identical to the competitor's product:

The product must be a matching brand, model number and color to qualify.

Immediately available at a qualifying online retailer, or a local competitor:

We match local retail competitors (including their online prices) and these qualifying online retailers: Amazon.com, WayFair.com, DecoratorsBest.com and InsideWallpaper.com

Not shown on our exclusions list:

Exclusions apply including, but not limited to special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving.

Price Match Guarantee policy details

We won't beat on price, we will only match:

We'll match the product prices of key online and local competitors.

Special considerations:

  • At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major online retailers: Amazon.com and WayFair.com

  • Our Price Match Guarantee covers new items (excludes clearance and open-box items). One price match per identical item, per customer, at the current pre-tax price available to all customers is allowed.

Our Price Match Guarantee does not cover:

  • The online prices of retailers not listed in the Special Considerations section.

  • Products shipped from or sold by third-party sellers on websites.

  • Competitor offers including service prices (delivery and installation charges), pre-order offers, trade-in offers, and special daily or hourly sales.

  • Any pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, credit card offers, gift card offers, items included in gift card offer and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by The Wallpaper Company or a competitor.

Frequently Asked Questions

What is considered a local retail competitor?

A local retail competitor for retail store purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) of your local The Wallpaper Company store. A local retail competitor for online purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) as either the billing address or the shipping address on record for the purchase.

How do I show "proof" of price?

The best way to show proof of price is to bring in the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer on a The Wallpaper Company device to verify the lower price and availability of the item.

Are competitors' services eligible for price matching?

No. Due to the differences in services being performed, The Wallpaper Company does not match competitors' service prices. This includes, but is not limited to, services such as delivery and installation services.

What if the competitor does not have the item in stock or has limited quantities of the product?

Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if The Wallpaper Company has a product that is advertised as being limited in quantity it will not be eligible for price matching.

Does The Wallpaper Company price match "free gift with purchase" offers?

No. The Wallpaper Company does not price match "free gift with purchase" orders. This includes free gift card with purchase offers.

How does the Price Match Guarantee apply to sales tax?

The Wallpaper Company matches the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a competitor’s price.

Does The Wallpaper Company match prices for liquidation or going out of business sales?

No. Items in a liquidation or going out of business sale are clearance items. Clearance items are excluded from the The Wallpaper Company Price Match Guarantee.