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Frequently Asked Questions
Ordering & Shipping
Product Information
Installation & Maintenance
Visiting a Store
We accept major credit cards, PayPal, and bank transfers. For more information on payment options, please visit our Payment Methods page.
Most orders arrive within 5-7 business days, depending on your location and the product. Need specifics? Email us at info@TheWallpaperCompany.com for personalized updates!
As a general rule, vinyl orders of over 240 yards and naturals of 400 yards or more must ship freight due to weight constraints. If you'd like to place an order for a similar quantity and need to confirm how it will ship please contact our customer experience team.
Items labeled “In Stock” will ship from our warehouse in Florida. Other items may ship from one of our partner mills.
Clients local to our Miami, Florida, warehouse may opt to pick up their orders. Once ready for pickup, orders can be picked up Mon- Fri 9am to 4pm.
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